Frequently asked questions

No. Spotify’s terms allow personal, non-commercial use only, so it can’t be played to members in a gym or any other public space. GymRadio.com is built for businesses, with workout music chosen for gyms. Read more about Spotify in gyms

We have secured music supplier licenses, but in some countries you also need a “public performance” license from your local society. See what applies in your country

Tell us what you want to promote, like a new class, an offer or your opening hours. We write a 15-second script, record it in a natural voice and mix it with music, matched to the volume of your playlist, in about a minute. You can edit any word, change the voice or music, or try another version. Nothing plays until you approve it.

No. Enter your website or just your gym’s name. With a website we also pick up your classes and tone; without one, the ad is written from the details you give us.

Pro Monthly keeps 10 ads on air at any one time, Pro Yearly 20, and Enterprise unlimited ads per site, all with unlimited remakes and re-recordings. Every ad you approve stays in your list. Switch any ad on or off at any time, or give it an end date and it switches off by itself.

Paste the link to your class timetable and we read your weekly classes, including timetables shown by booking systems. Check the list, add or change anything, and approve it once. Each class is then announced a few minutes before it starts, for example “Spin starts in 15 minutes in Studio 1. See you there!” You choose how many minutes before, and you can switch announcements off at any time.

You choose: Light, Normal or Busy, from about 2 to 7 of your ads an hour. Music always comes first: at least two songs play between messages, and only one message plays at a time.

Only if you want them to. Choose clean or explicit music for the whole gym from the player.

Any computer, tablet or phone with an up-to-date web browser, connected to your gym’s speakers. Open play.gymradio.com and sign in; there’s nothing to install. Set the device so it doesn’t go to sleep. iOS and Android apps are coming soon.

The player loads the next songs ahead of time, so a short drop in your connection won’t stop the music. You do need an internet connection for GymRadio.com to keep playing.

Yes. Add a zone for each area, such as the gym floor, reception and the spa, and choose any channel for each one. Your 2nd zone is 20% off, your 3rd is 40% off, and every zone after that is our lowest price. See zone prices

Each account plays in one location. Zones are for different areas of the same club. Running more than one club? Contact us about a plan for multiple locations. Contact us

Yes. Every plan starts with a 14-day free trial, including the Ad Studio and class announcements. No credit card is needed to start.

Plans are monthly or yearly. Extra music zones cost less for each one you add, and brands with 10 or more clubs pay a lower price per club. You can cancel at any time. See plans and prices